Please note that currently we do not ship to ROI, Channel Islands, internationally or to P.O. boxes or BFPO addresses.
If your order is being delivered to a business address, please be advised that our carrier will deliver to a mailroom or reception area and will request a signature from the reception/mailroom contact, our carrier does not require a signature specific to the order details. Please note we are only able to deliver to ground floor locations.
Please note that we are unable to split orders so if any items are unavailable we will hold your order until we can deliver all of the items in your order. We may however dispatch individual items from different warehouses so you may receive your order in multiple deliveries. If you require an item that is in stock quickly please place a separate order for this item.
Whilst we will endeavor to meet or exceed the estimated delivery date this should only be used as a guide. Please note you will not receive a proactive notification if your delivery date changes so please visit the My Orders page for the most up to date status of your order.
If you are unable to take delivery at the original address you should contact the HBC PLANET Sales Team.